Technical Assistance
What to do when "HELP" doesn't work...
The product and technical support contact information below is for teacher librarians, technology coordinators, administrators and teachers to use after other research such has FAQs, tutorials and "Help" sections have not provided an answer to their question(s). These numbers are not intended for student use. If you have UserID & password question, contact your AEA at the link below. If you have a problem that is not resolved through the contacts below, contact your AEA at the link below.
AccuWeather
Hours: 24 hours a day/7 days a week
Phone: 814-235-8650
E-mail: customerservice@accuweather.com
AP Images
Hours: 24 hours a day/7 days a week
Phone: 800-249-5389
Email: apsupport@accuweather.com
Atomic Learning
Hours: 8:00 am to 5:00 pm
Phone: (866) 259-6890 x8
E-mail: cs@atomiclearning.com
BookFlix
Hours: 7:00 am to 4:00 pm
Phone: 1-888-326-6546
E-mail: scholasticcustomersupport@scholastic.com
Britannica Digital Learning
Hours: 8:00 am – 5:00 pm
Phone: 1-800-621-3900 ext. 7160
E-mail: Edsupport@eb.com
CultureGrams
Hours: 7:00 am - 5:00 pm
Phone: 1-800-521-0600 ext. 2971
E-mail: customer_service@proquest.com
Gale Resources
Hours: 24 hours a day/7 days a week
Phone: 1-800-877-4253* Option 4
E-mail: Gale.technicalsupport@cengage.com
iClipart for Schools
Hours: 8:00 am – 4:00 pm
Phone: 1-800-713-0398
Email: support@iclipart.com
Learn360
Hours: 8 am - 6 pm
Phone: 1-877-279-4090
E-mail: support@learn360.com
Help Center: http://www.learn360.com/HelpCenter/HelpCenter.aspx
SIRS Issues Researcher
Customer Support
Hours: 7:00 am - 5:00 pm
Phone: 1-800-889-3358
E-mail: tsupport@proquest.com
soundzabound
Hours: Monday – Friday, 8 am - 4 pm
Phone: 1-888-834-1792
E-mail: info@soundzabound.com
Frequently asked questions: http://www.soundzabound.com/frequently-asked-questions
Tutorials: http://www.soundzabound.com/tutorials/website
Teen Health & Wellness
Jennifer Caperello
Technical Support
Hours: 7:00 am - 5:00 pm
Phone: 1-877-381-6649
E-mail: jenniferc@rosenpub.com