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Technical Assistance

What to do when "HELP" doesn't work...

The product and technical support contact information below is for teacher librarians, technology coordinators, administrators and teachers to use after other research such has FAQs, tutorials and "Help" sections have not provided an answer to their question(s). These numbers are not intended for student use. If you have UserID & password question, contact your AEA at the link below. If you have a problem that is not resolved through the contacts below, contact your AEA at the link below.

Contact your AEA - Click Here

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Technical support issues, changes to accounts, and setting up new accounts.

Diane Moodie
Customer Account Specialist
E-mail: dmoodie@ebscohost.com
Phone: (800) 653-2726, ext. 2626

Atomic Learning
Hours: 8:00 am to 5:00 pm
Phone: (866) 259-6890 x8
E-mail: cs@atomiclearning.com

Hours: 7:00 am to 4:00 pm
Phone: 1-888-326-6546
E-mail: scholasticcustomersupport@scholastic.com

Britannica Digital Learning
Hours:  8:00 am – 5:00 pm
Phone:  1-800-621-3900 ext. 7160
E-mail:  Edsupport@eb.com

Hours: 7:00 am - 5:00 pm
Phone:  1-800-521-0600 ext. 2971
E-mail:  customer_service@proquest.com

Gale Resources
Hours:  24 hours a day/7 days a week
Phone:  1-800-877-4253* Option 4
E-mail:   Gale.technicalsupport@cengage.com

iClipart for Schools
Hours: 8:00 am – 4:00 pm
Phone: 1-800-713-0398
Email: support@iclipart.com

Hours:  8 am - 6 pm
Phone: 1-877-279-4090
E-mail:  support@learn360.com
Help Center:  http://www.learn360.com/HelpCenter/HelpCenter.aspx

SIRS Issues Researcher
Customer Support
Hours: 7:00 am - 5:00 pm
Phone: 1-800-889-3358
E-mail: tsupport@proquest.com

Hours:  Monday – Friday, 8 am - 4 pm
Phone:  1-888-834-1792
E-mail:  info@soundzabound.com
Frequently asked questions:  http://www.soundzabound.com/frequently-asked-questions
Tutorials:  http://www.soundzabound.com/tutorials/website

Teen Health & Wellness
Jennifer Caperello
Technical Support
Hours:  7:00 am - 5:00 pm        
Phone:  1-877-381-6649
E-mail:  jenniferc@rosenpub.com



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